Support

CS Preorder Manager

Cancellations

If items are cancelled during the presale period or if they are not delivered within the Delivery Period as stated on the Item page, the outstanding sales order quantities of the cancelled items can be cancelled in the sales orders or replaced by other items and/or variants.

 

Cancelled items are defined on the page Preorder Cancellations.

This page can also be found in the page menu of the Item card page, filtered for the item no. on the item card page:

The Preorder Cancellations page contains the default settings for the cancellation of items and variants that are used in a Cancellation Worksheet. The following columns/fields are available:


Item No.:

No. of the Item that will be cancelled.


Variant Code:

Variant Code of the Item that will be cancelled (If variants are not used, this column may be left blank).


Preorder Action:

Describes the action to be taken for salesorders with outstanding quantities for the cancelled item.

Skip: Does not affect the sales lines.

Cancel: The outstanding quantity on sales lines will be cancelled.

Replace: The outstanding quantity on sales lines will be cancelled, and a new sales line will be added to the sales order with the replacing item no.


Replacing Item No.:

Item No. of the item that replaces the cancelled item.


Replacing Variant Code:

Variant Code of the item that replaces the cancelled item/variant (If variants are not used, this column may be left blank).


Qty. on Sales Order:

Total outstanding quantity on sales orders (marked as Preorder). The sales lines are visible by clicking on the quantity.


Cancellation Date:

Cancellation date for the item. Only sales lines with a Planned Delivery Date after the cancellation date will be cancelled. For Planned Delivery Dates before the cancellation date, the sales line cancellation will be skipped.


Do you need help? Contact support

Central Solutions

Strijdakker 17 | 5673 TN | Nuenen (NL)

Chamber of Commerce 75296497

VAT ID NL860227790B01

support@central-solutions.nl

+316 50 63 52 90